Privacy Policy

Peak ("we," "our," or "us"), operated by Aryaman Knowledge Services Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Vedic astrology services through our mobile application, WhatsApp, iMessage, or our website at peaklife.me.

We use your information to:

• Generate personalised astrological readings and muhurta recommendations
• Provide daily time slot notifications via the app, WhatsApp, and iMessage
• Process payments and manage subscriptions
• Respond to your inquiries and provide customer support
• Improve our AI models and service quality
• Send service-related communications
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, cloud hosting providers, and messaging platforms (WhatsApp, Apple) necessary to deliver our services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit permission

When you use our services via WhatsApp or iMessage:

• Your phone number is used solely to deliver our astrological services
• Message content is processed to provide personalised readings
• We retain conversation history to improve service quality
• You can request deletion of your message history at any time
• We comply with WhatsApp's Business Policy and Apple's guidelines

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 3 years for legal compliance and legitimate business purposes.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at support@peaklife.me.

Our website uses cookies and similar technologies for:

• Essential website functionality
• Analytics and performance monitoring
• Remembering your preferences

You can manage cookie preferences through your browser settings.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our services. The "Last updated" date at the top indicates the latest revision.

Privacy questions: support@peaklife.me.

Account deletion requests: see our account deletion page or email support@peaklife.me from your registered email address with the phone number linked to your Peak account.

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Abhimanyu Singh Rana

Email: support@peaklife.me