1. Acceptance of Terms
By accessing and using Peak services through our mobile application, website at peaklife.me, WhatsApp, iMessage, or any other platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Services
Peak provides AI-powered Vedic astrology services including but not limited to:
- Personalised daily muhurta (auspicious timing) recommendations
- Kundli (birth chart) based insights
- Goal tracking and pattern mapping aligned to your chart
- Astrological consultations via the app and messaging platforms
3. User Accounts and Registration
To use our services, you must provide accurate birth details including date, time, and place of birth. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
4. Subscription Plans and Payments
Peak offers various subscription tiers with different features and pricing. By subscribing to a paid plan:
- You authorize us to charge the applicable fees to your chosen payment method
- Subscriptions auto-renew unless cancelled before the renewal date
- Refunds are subject to our refund policy as outlined below
- Prices may change with 30 days prior notice
5. Refund Policy
We offer a 7-day money-back guarantee for new subscribers. Refund requests must be submitted within 7 days of the initial subscription. Partial refunds for unused portions of subscriptions are not available after this period.
6. Payments and Refunds — FAQs
Only Rs 5 were deducted when I made the payment
As per UPI AutoPay standard procedure, Rs 5 is deducted to verify your payment method. Your chosen plan amount will be deducted automatically later at the selected billing frequency.
How can I upgrade to Power User if I am on Premium?
You can upgrade anytime. Your old subscription will be cancelled, and any unused balance will be refunded.
How can I cancel?
You can cancel your subscription directly from your UPI app or through your credit card provider. Cancellations will be effective from the next billing date and subscription will stay active until the end of the current billing period. You can also contact us at support@peaklife.me for assistance.
Refund policy
We do not offer refunds once payment is made. We provide a free trial of 10 questions and 3 days of personalized reports so you can evaluate our service before subscribing.
7. Messaging Services (WhatsApp/iMessage)
By opting in to receive messages from Peak:
- You consent to receive service-related messages including daily recommendations
- Message frequency depends on your subscription tier
- Standard messaging rates may apply based on your carrier
- You can opt-out at any time by messaging "STOP"
- We will not share your phone number with third parties for marketing
8. Disclaimer of Warranties
Peak services are provided for informational and entertainment purposes only. Astrological guidance should not be considered as a substitute for professional advice in medical, legal, financial, or other matters. We make no guarantees about the accuracy of predictions or outcomes.
9. Limitation of Liability
Peak and its founders shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the 12 months preceding the claim.
10. Intellectual Property
All content, algorithms, methodologies, and materials provided through Peak are proprietary and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.
11. Termination
We reserve the right to suspend or terminate your access to our services at our discretion, including for violation of these terms. Upon termination, your right to use the services ceases immediately.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
13. Changes to Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the modified terms.
14. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: support@peaklife.me
You may also use our contact form.