Request account deletion
You can ask us to delete your Peak account and the personal data associated with it. To submit a request, email us at support@peaklife.me from the email address registered on your Peak account.
What to include in your email
Please include the following so we can verify and process your request:
- Subject line: "Account deletion request"
- The phone number linked to your Peak account
- Your full name as shown in the app (if applicable)
- A clear statement that you want your account and associated data deleted
Processing time
We aim to complete verified account deletion requests within 5 working days of receiving your email. We may contact you if we need additional information to confirm your identity.
What happens after deletion
Once your request is processed, your account will be deactivated and we will delete or anonymise your personal data in line with our Privacy Policy. Some information may be retained where required by law or for legitimate business purposes (for example, billing records).
Questions
For help with your request, contact support@peaklife.me.